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You may notice the same discrepancy like the example I have below when you receive an alarm notification.

Inaccurate triggered deviceIt seems all the text, email and phone calls from Iris will provide the inaccurate device that was triggered. While your history will provide the correct device.

I’ve contacted Iris support regarding this and they are already working hard to get this resolved.

Hopefully this will be fixed soon because it will save me time by not having to review the history first before knowing which camera view to check up on.

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