Ever called a support number like an internet service provider just to be told there is a service disruption in your area after you were put on hold for thirty minutes to one hour?

Now when your Iris by Lowe’s system is acting up, you may want to check out the site first before deciding to making a phone call to support.

Hopefully we won’t be needing it anytime soon, but it’s nice to know Lowe’s is investing in more into the iris system and even keeping themselves accountable as the site also displays any past incidents.