16 Friday Aug 2013
Posted in Instructions, Iris
Recently I’ve been having a lot of browser timeout session issues and I’ve been going from one browser to another. Now each different browser would start having the following message once I log in to Lowe’s Iris portal.
To resolve this issue for me I needed to clear out the Java temp files in windows Control panel.
20 Saturday Jul 2013
Tags
alarm, alerts, email, iris system, issue, Lowe's iris, security, sms, text, Triggers
You may notice the same discrepancy like the example I have below when you receive an alarm notification.
It seems all the text, email and phone calls from Iris will provide the inaccurate device that was triggered. While your history will provide the correct device.
I’ve contacted Iris support regarding this and they are already working hard to get this resolved.
Hopefully this will be fixed soon because it will save me time by not having to review the history first before knowing which camera view to check up on.
12 Friday Jul 2013
Tags
dimmer, General Electric, install, Iris, iris system, issue, Light switch, Lowe's iris, Lowes
I had decided to replace my old light switch with the GE light switch that will work with Lowe’s Iris and didn’t have much luck.
I found out that my light switch has two wires and it seems the GE requires a third one that is called “Neutral” or it won’t work at all.
10 Wednesday Jul 2013
Posted in Instructions, Iris
Tags
disconnect, hub, Iris, iris system, issue, Lowe's iris, port, router, Verizon FIOS
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update 7/12/2013
I still have issues with my hub disconnecting but I think there might be some networking, or router issue but still not sure.
I’ll keep this post up in case someone has the same router and like to try the solution.
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From a recommendation from an Iris user I’ve reconfigured my router to see if it help stop my Iris hub from disconnecting.
Before I even start these are the following resources I think you may find helpful if you have a similar Verizon router.
How to set static IP address:
http://www.dslreports.com/faq/verizonfios/3.1_Actiontec#16728
Port Forwarding Instructions for the FiOS MI424 Router:
http://www.dslreports.com/faq/verizonfios/3.1_Actiontec#16968
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Reset Verizon FiOS router: This is if you don’t know your password
http://www.howtogeek.com/howto/35374/how-to-reset-or-change-the-password-for-your-verizon-fios-router/
**I didn’t try this instructions to reset my router but thought it might be useful for those of you who don’t remember your password**
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These are the steps I performed for my Actiontec MI424-WR Rev.E router (Firmware Version: 20.19.8) Continue reading
09 Tuesday Jul 2013
Posted in Iris
Tags
alarm, Iris, iris system, issue, Lowe's iris, Lowes, magic rule, magic rules, Motion detector, motion sensor, Partial, Triggers
When I created the post for shutting off devices using the smart plug, I originally set the rule to turn on the smart plug when disabling the alarm. Regardless if it was for “On” or “Partial”.
While testing this it seems the smart plugs doesn’t turn on all the time. There wasn’t any pattern or anything that made sense to me. So I’ve contacted Iris support and found that this is indeed a known issue at this time. This is why I had reconfigured the rule to turn on the smart plug when the motion sensor sees movement, and it happens to be more consistent.
If you know of any other magic rule issues please place a comment. This is so we all know if there is a specific issue and it’s one less thing for us to guess if it’s working, and hopefully try to create a workaround for it.
05 Friday Jul 2013
Posted in Instructions, Iris
Tags
FAQ, Iris, iris system, issue, Lowe's iris, Lowes, Problem, trouble shooting, Troubleshooting, web page
I had recently called up Iris support regarding resetting my devices and they mentioned that the trouble shooting steps they provided me was actually online. I’ve asked them where because I never found them. They lead me to their FAQ section for trouble shooting.
So if you run into some issues with one of Lowe’s Iris product and like to do some of your own trouble shooting before contacting support then you may like to review their web site regarding their online FAQ for trouble shooting first. (I’ve also found that their “Community Q&A” are useful too.)
To find this trouble shooting FAQ section you need to go to their webpage on http://www.Lowes.com/iris
1) Click on “Customer Support”
02 Tuesday Jul 2013
Posted in Instructions, Iris
Tags
hub, Iris, issue, Lowe's iris, Lowes, reset, smart plug
When having an issue trying to add a smart plug to your hub you may need to reset it to clear out any old configurations.
To reset the smart plug you will need to do the following.
1) Unplug the smart plug from your outlet.
2) Press and hold the button on the Smart Plug for 15 seconds.
29 Saturday Jun 2013
Posted in Instructions, Iris
Tags
Ebay, Iris, iris system, issue, Lowe's iris, Lowes, range extender, reset
I’ve recently purchased some Iris components from Ebay and it seems if the devices are paired with another Hub before, then you may need to reset them so it can be added to yours.
You may also try resetting if your having general issues trying to add devices to your Iris hub too.
19 Wednesday Jun 2013
Posted in Instructions, Iris
Tags
05 Wednesday Jun 2013
Posted in Iris
Tags
With in a few a week after I’ve paired my basement window sensor it seems to disconnect/reconnect once a week or so. When reviewing the device setting I’ve notice that the signal strength was full bars.
I’ve thought it might be related to how cold the basement is because batteries normally don’t run well in very cold temperature. Later I find out that it would disconnected during warmer days too.
By this time I’m thinking that the window sensor is defective. I had a spare motion sensor which I was still deciding where to install, so instead of replacing the window sensor I stuck on the motion sensor in the same room as what I thought was the defective window sensor.
One week later I would either have the window sensor or the motion sensor disconnect, but never both. To get them reconnected again I would take out the batteries and put them back in. I then check the signal strength and both would be full bars. Now I’m just confused.
