Tag Archives: Product Support

Iris Support Hours

02 Monday Dec 2013

Posted by in Iris

≈ 1 Comment

Tags

, , , , ,

Iris Support Page

As most of you may know I’ve been keeping track of users experience with their hub upgrade, so support has been on my mind lately. I thought to myself can customers call support if they decided to upgrade their hub during the late hours of the night? I remember seeing their hours but I can’t find it anywhere on the website. Till I found their email response to me when I filled out the web form under “Contact Us”.

So here it is for you late night people, or parents like me who can’t do anything till their kids goes to bed.

Lowe’s Iris Support Hours in Eastern Standard Time
Monday-Saturday 7am-1am
Sunday 10am-9pm

Thank you Iris support!

11 Monday Nov 2013

Posted by in Iris

≈ 2 Comments

Tags

, , , , , ,

In response to my post regarding my daughter. The Iris support team took the time sent me this card with everyone’s signature! (I didn’t supply image of signature to protect their privacy)

Iris Support CardIris Support card Inside

Just like to say thank you to everyone at Iris support for the card! It was a really nice unexpected surprise.

I didn’t think the support team even know this site existed. I guess the next time I call Iris support it will feel a little awkward.

Continue reading →