28 Tuesday Jan 2014
Posted in Iris
As most of you may have experienced since last December, there has been outages and hubs turning unresponsive. Lowe’s management acknowledges this and has expressed that this hasn’t been one of their finest moments.
From what I have seen, customers are able to return their system back to the local stores without much issues. Also recently people have started receiving emails regarding $25 gift card regarding the recent outages and issues trying to reach support. Continue reading
11 Monday Nov 2013
Posted in Iris
Tags
Iris support, iris system, Lowe's iris, Product Support, support, support team, Technical support
In response to my post regarding my daughter. The Iris support team took the time sent me this card with everyone’s signature! (I didn’t supply image of signature to protect their privacy)
Just like to say thank you to everyone at Iris support for the card! It was a really nice unexpected surprise.
I didn’t think the support team even know this site existed. I guess the next time I call Iris support it will feel a little awkward.
